Privacy Policy for QuayMeadowCommons
Welcome to our website operated by QuayMeadowCommons located at 7 Pizza Lane, Soho, London, W1D 4NS, United Kingdom. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our site at quaymeadowcommons.sbs or engage with our services, including ordering food for delivery or pickup. Last updated: October 2025.
Information we collect
We collect information you provide directly, such as your name, phone number, delivery address, and payment details when you place an order. We also automatically collect data when you use our site, including device information, browser type, IP address, and cookies. If you contact us, we may keep a record of the communication for service improvements.
How we use your information
- To process and fulfill orders, including delivery or pickup scheduling.
- To communicate about orders, promotions, and updates related to our services.
- To improve site functionality, personalize your experience, and analyze trends.
- To comply with legal obligations and protect our rights and safety.
Cookies and tracking technologies
We and our service providers use cookies and similar technologies to operate the site, remember preferences, and analyze usage. You can manage cookie preferences through your browser settings, but disabling cookies may affect site functionality.
Sharing your information
We may share your information with trusted service providers who assist with order processing, payment, delivery, and customer support. We may also disclose information as required by law or to protect our rights, safety, or property. We do not sell your personal data to third parties.
Data retention and security
We retain personal data for as long as necessary to provide our services and for legitimate business purposes. We implement reasonable security measures to protect your information, including access controls and encryption where appropriate. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your rights
You may access, correct, or delete your personal data by contacting us at +44 20 7946 0123 or through the contact options on our site. You may also request restrictions on processing or object to certain processing activities. To protect your privacy, we may verify your identity before fulfilling such requests.
Children's privacy
Our site is not intended for children under 16. We do not knowingly collect personal data from children. If you are a parent or guardian and believe we have collected such information, please contact us to request its removal.
Third-party links and services
Our site may contain links to other websites or services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies when you leave our site.
Changes to this policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on our site and updating the Last updated date. Continued use after changes constitutes acceptance.
Contact us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at +44 20 7946 0123 or visit our site at quaymeadowcommons.sbs for more information. You may also reach us at London, United Kingdom.